Responsible Gaming

Our Commitment to Safe Gaming

Entertainment, Not Income

At Platinum Dragon Akron, we believe that online pokies and casino games should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.

Only spend what you can afford to lose, and remember that the odds always favour the house in the long term.

Age Verification

You must be at least 18 years of age to use our services in Australia, or the legal gambling age in your jurisdiction. It is your responsibility to comply with all local laws and regulations regarding online gambling.

We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

  • Spending more time or money on gambling than intended
  • Chasing losses by gambling more to win back money you've lost
  • Hiding gambling activity or lying about how much you gamble
  • Neglecting family, work, or other responsibilities due to gambling
  • Borrowing money or using savings to fund gambling
  • Feeling anxious, irritable, or depressed when not gambling
  • Unable to cut down or stop gambling despite wanting to
  • Gambling to escape problems or negative feelings
  • Jeopardising relationships, employment, or education due to gambling

Self-Help Tools & Features

We provide several tools to help you maintain control of your gambling:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
  • Loss Limits: Set limits on how much you're willing to lose in a given period
  • Reality Checks: Receive reminders about how long you've been playing and how much you've wagered
  • Session Time Limits: Automatically log out after a set period of gameplay
  • Self-Exclusion: Temporarily or permanently exclude yourself from your account
  • Account Closure: Permanently close your account if you wish to stop gambling

Contact our support team for assistance in setting or adjusting these tools at any time.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, confidential help is available:

Australia

United Kingdom

Canada

United States

  • National Council on Problem Gambling – Helpline and resources
    www.ncpgambling.org
    1-800-GAMBLER (1-800-426-2537)

Other Jurisdictions

  • Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
  • Check with your local regulatory authority for additional resources in your country

Need Help? Reach Out Today

If you're concerned about your gambling or that of someone close to you, please don't hesitate to seek help. Support is confidential, non-judgmental, and available 24/7 through the organisations listed above.

Remember: There is no shame in asking for help. Recovery is possible.

If you're in immediate distress, please contact your local emergency services or a crisis helpline in your country.